Privacy Policy
Last updated: 13 August 2026
This Privacy Policy explains how Stallion Recovery 24/7 ("we", "us", "our") collects, uses and protects information when you visit this website or contact us by phone or text, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Stallion Recovery 24/7
Registered address: Pye Bank Road, Sheffield, S3 9GS
Email: Stallion247recovery@gmail.com
Phone: 07901 389378 / 07757 265777
2. What Information We Collect
We aim to keep the data we collect to a minimum. We may collect:
- Information you give us directly when you call or text us, such as your name, phone number, vehicle details and location, in order to arrange a recovery.
- Basic technical information collected automatically by our website hosting provider (such as IP address and browser type), used only for keeping the site running securely.
- Cookie preference data — see our Cookie Policy for details.
3. How We Use Your Information
- To arrange and carry out vehicle recovery, transport or related services you have requested.
- To contact you about a booking or enquiry.
- To meet our legal, accounting and insurance obligations.
We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your information on the basis of: performance of a contract (arranging recovery services you request), legitimate interests (running and improving our business), and legal obligation where relevant.
5. Sharing Your Information
We may share limited information with third parties where necessary to deliver a recovery service (for example, a subcontracted recovery driver, insurer, or garage), or where required by law. We do not share your data for marketing purposes without your consent.
6. How Long We Keep Your Information
We keep personal information only for as long as necessary to provide our services and to meet legal, accounting or insurance requirements, after which it is securely deleted or anonymised.
7. Your Rights
Under UK GDPR you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, where applicable
- Object to or restrict certain processing
- Request that your data be provided in a portable format
To exercise any of these rights, contact us at Stallion247recovery@gmail.com.
8. Cookies
Our website uses only minimal, essential cookies required for the site to function (such as remembering your cookie consent choice). See our full Cookie Policy for more information.
9. Security
We take reasonable technical and organisational steps to protect the personal information we hold from loss, misuse or unauthorised access.
10. Complaints
If you have concerns about how we handle your personal data, please contact us first at Stallion247recovery@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.